Privacy Policy
Your Privacy Matters
At SolaLab, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational AI services.
1. Introduction
SolaLab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application and services (collectively, the "Services").
We provide AI-powered educational tools that analyze report cards, homework, quizzes, and other educational materials to provide personalized academic insights and learning resources. In order to provide these Services, we need to collect and process certain information about you.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our Services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you register for an account, express interest in obtaining information, or otherwise contact us. This may include your name, email address, phone number, billing and educational information, and any other details you choose to provide.
Automatically Collected Information
When you use our Services, we may collect information automatically about your device and usage. This includes data like your IP address, browser type, operating system, pages visited, time spent on pages, and information collected via cookies and similar technologies.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Services
- Process transactions and send administrative messages
- Respond to your requests and provide customer support
- Analyze usage to improve user experience and develop new features
- Protect against fraud and comply with legal obligations
4. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: With third-party vendors and partners who assist in operating our Services.
- With Your Consent: When you explicitly consent to share your information.
- For Legal Reasons: As required by law or in response to legal requests.
- Business Transfers: In connection with any merger, sale, or acquisition.
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information only as long as needed to fulfill the purposes described in this Policy or as required by law.
If you request the deletion of your account, we will remove your personal information except for data we are required to retain.
6. Data Security
We implement technical and organizational measures designed to protect the security of your personal information.
However, no system is completely secure, and we cannot guarantee the absolute security of your data.
7. Children's Privacy
Our Services are intended for users of all ages. We do not knowingly collect personal information from children without parental consent.
Your Privacy Rights
You may have rights regarding your personal data, such as the right to access, correct, or delete your information.
To exercise these rights, please contact us using the information in the "Contact Us" section below.
8. International Data Transfers
Our Services are operated in the United States, and your data may be transferred to and processed in the U.S.
By using our Services, you consent to the transfer of your data to the United States and to its processing there.
9. Third-Party Websites
Our Services may include links to external websites. We are not responsible for the privacy practices of these sites.
10. Changes to This Privacy Policy
We may update our Privacy Policy occasionally. When we do, the "Last updated" date at the top of this page will change.
Please review this page periodically to stay informed about our privacy practices.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Contact Information
Email: contact@ebtechnologies.ca
SolaLab Inc.BC, Canada
(Data processed in the United States)